Restorative Care Counseling LLCLast updated: August 11, 2026
Our commitment
Restorative Care Counseling is committed to making our website usable by everyone, including people with disabilities. Mental health care should be reachable regardless of how you access the web.
We are working to bring restorativecarecounseling.com into conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the international standard for web accessibility.
Where we are
We are partially conformant with WCAG 2.1 Level AA. Some parts of our website do not yet fully meet the standard, and we are actively working to correct them.
We would rather tell you that plainly than claim a level of conformance we have not reached.
What we are working on
We are actively reviewing and correcting:
• Descriptive alternative text for images
• Heading structure, so screen readers can navigate our pages in a logical order
• Link text, so every link describes where it goes
• Color contrast throughout the site
• Keyboard navigation
• Older blog posts, which need the same review as our main pages
We will update this statement as work is completed.
Third-party content
Our appointment booking is handled through the SimplePractice client portal, hosted at clientsecure.me. We do not control that platform's accessibility.
If you have difficulty booking an appointment online for any reason, call us at (786) 849-9976 and we will schedule you directly. You will never be prevented from getting care because of a website barrier.
Alternatives
If any part of our website is difficult for you to use, we will get you the information another way. We can:
• Read website content to you over the phone
• Provide documents in large print or another format
• Complete scheduling with you by phone
• Send information by mail
There is no charge for any of this, and you do not need to explain why you are asking.
Tell us about a problem
If you encounter a barrier on our website, we want to know. Please tell us:
• The page address where you had trouble
• What you were trying to do
• What happened
• The browser, device, or assistive technology you were using, if you know it
Mail: 1032 E Brandon Blvd #1997, Brandon, FL 33511-5509
We aim to respond within seven business days. If we cannot fix something quickly, we will tell you what we are doing and give you another way to get what you need in the meantime.
How we assess our site
We evaluate accessibility through a combination of automated testing tools and manual review, including keyboard navigation testing. We review the site when we add pages and at least quarterly.
Formal complaints
If you are not satisfied with our response, you may contact us to escalate the concern, or file a complaint with:
U.S. Department of Justice, Civil Rights Division ada.gov · 1-800-514-0301 (TTY 1-833-610-1264)
If you are in crisis, this is not an emergency service. Call or text 988, or dial 911.
